Privacy policy

This Privacy Policy describes how HorizonCoffe ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or make a purchase from us.

Contact Information

HorizonCoffe
309 SW Broadway, Portland, OR 97205, United States
Email: support@HorizonCoffe.shop
Phone: +1 (904) 276-4329

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Billing and shipping address
Email address
Telephone number
Payment information
Order history and purchase details
IP address and device information
Browser type and website usage data
Information collected through cookies and similar technologies

For your security, we do not store complete payment card information. Payments are processed securely by third-party payment providers.

How We Use Your Information

We use your personal information to:

Process and fulfill orders;
Provide customer service and support;
Send order confirmations and shipping updates;
Process returns and refunds;
Prevent fraud and unauthorized transactions;
Improve our website, products, and services;
Comply with legal and regulatory obligations;
Send promotional communications if you have chosen to receive them.

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

Payment processors;
Shipping and logistics providers;
Website hosting and technology providers;
Analytics and advertising partners;
Government authorities where required by law.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences;
Improve website functionality;
Analyze website traffic and performance;
Measure advertising effectiveness.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Marketing Communications

If you subscribe to our newsletter or consent to receive promotional communications, we may send you updates about products, special offers, and company news.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders and provide services;
Comply with legal obligations;
Resolve disputes;
Enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information;
Correct inaccurate information;
Request deletion of your information;
Restrict or object to certain processing activities;
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We take reasonable measures to ensure that your information remains protected in accordance with applicable privacy laws.

Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: